Tickets
What’s the difference between GA, Bleachers and VIP?
Venue Map
- GA is Standing Room Only.
- Picnic Tables are available towards the back of the venue.
- Learn more about GA Tickets
- Would you rather sit down during the concert?
- Then Bleacher tickets are perfect for you!
- Learn more about Bleacher Tickets
- VIP tickets include free parking directly next the venue, air conditioned VIP Lounge,
exclusive up front viewing and so much more! - VIP tickets are extremely limited, and this section often sells out!
- Learn more about VIP Tickets
Click here to Buy Tickets!
Common Ticket Questions
Click on each of the questions below.
Where can I buy tickets?
1 – Online
Fees: $4.50-$7.50 service charge per ticket
+ shipping fee
Accepts: Credit and Debit, only.
Ticket types: GA, Bleachers, and VIP
2 – Over the Phone
Call Pipeline Ticketing
(785) 749-3434, 10am-6pm, Monday-Friday
Fees: $4.50-$7.50 service charge per ticket
+ $1 phone fee per order + shipping fee
Accepts: Credit and Debit, only.
Ticket types: GA, Bleachers, and VIP
3 – At the Box Office
The CrossroadsKC Box Office is located on the west side of the venue and is open on concerts nights ONLY.
Buy tickets when you get to the venue.*
Box Office is open ~5pm-10pm on concert nights.
*assuming tickets are not Sold Out
Fees: No extra charges or fees!
Accepts: Cash or Credit.
Ticket types: GA, Bleachers, and VIP
4 – At Local Ticket Outlets
Save money, support a local business, and walk out with tickets in hand!
Grinders or Grinders West
417 E. 18th Street
Kansas City, MO 64108
Open Daily: 11am-1am, Sundays: 12-12
Fee: $2.00 Outlet Commission per ticket
Ticket type: GA tickets only. Cash or credit.
The Bottleneck
737 New Hampshire
Lawrence, KS 66044
Open Daily: 3pm-1am
Fee: $1.00 Outlet Commission per ticket
Ticket type: GA tickets only. Cash only.
What is your age policy?
Note: They Might Be Giants on June 6th is AGES 14+ ONLY.
Are children free?
All ages, from 3 to 103, require a paid admission ticket.
Purchasing Tickets
How can I have my tickets delivered?
When purchasing online or over the phone, you can choose from the following shipping options:
PrintPass
- Delivered by: Email
- Cost:$1.00 per ticket
- Delivered by: USPS snail mail
- Cost: $1.50 per order
Will Call
- Tickets are not delivered, instead you pick them up from Will Call at the Box Office on the concert night.
- Cost: Free!
Psst! Save money at a Local Outlet and walk out with tickets in hand!
Grinders or Grinders West
417 E. 18th Street
Kansas City, MO 64108
Open Daily: 11am-1am, Sundays: 12-12
Fee: $2.00 Outlet Commission per ticket
Ticket type: GA tickets only. Cash or credit.
The Bottleneck
737 New Hampshire
Lawrence, KS 66044
Open Daily: 3pm-1am
Fee: $1.00 Outlet Commission per ticket
Ticket type: GA tickets only. Cash Only.
What’s the difference between the Box Office and a Ticket Outlet?
Box Office
- The Box Office is located on the west side of the venue and is open on concert nights ONLY.
- The Box Office has highly trained ticket staff who operate Will Call, Guest List, sell All Ticket Types, and can answer all your questions.
- All official concert information can be found at the Box Office or feel free to Contact Us in advance.
Visit the Box Office to buy concert tickets.*
Box Office is open ~5pm-10pm on concert nights.
*assuming tickets are not Sold Out
Fees: No extra charges or fees!
Accepts: Cash or Credit.
Ticket types: GA, Bleachers, and VIP
While you’re there, you can also buy tickets in advance for all upcoming shows with no added fees! Check our Calendar for the 2013 concert schedule.
Ticket Outlet
- Tickets Outlets are local businesses who sell GA tickets, only.
- Save money, support a local business, and walk out with tickets in hand!
- The staff working at these businesses are not specialized ticketing personnel.
Please contact us directly if you have any questions about CrossroadsKC.
Grinders or Grinders West
417 E. 18th Street
Kansas City, MO 64108
Open Daily: 11am-1am, Sundays: 12-12
Fee: $2.00 Outlet Commission per ticket
Ticket type: GA tickets only. Cash or credit.
The Bottleneck
737 New Hampshire
Lawrence, KS 66044
Open Daily: 3pm-1am
Fee: $1.00 Outlet Commission per ticket
Ticket type: GA tickets only. Cash only.
I found tickets on Ebay, should I buy them?
CrossroadsKC cannot guarantee tickets purchased through these parties.
Can I buy Season Tickets?
Learn more about Season Tickets!
What is your refund policy?
Full refunds are issued if there is an artist cancellation. Often times we reschedule the artist, and honor your original ticket.
It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.
Ticket Orders
I never received confirmation of my ticket order…
Contact Pipeline Ticketing at (785) 749-3434, 10am-6pm CST, Mon-Fri or email info@CrossroadsKC.com before attempting another purchase.
I have questions about my ticket purchase.
Someone stole my tickets, what do I do?
or email info@CrossroadsKC.com and have a scanned or electronic copy of the police report ready.
I lost my tickets.
Treat your tickets as if they are cash. Lost or damaged tickets will not be reissued. This policy is strictly enforced.
I still have not received my tickets, what should I do?
What is your refund policy?
Full refunds are issued if there is an artist cancellation. Often times we reschedule the artist, and honor your original ticket.
It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.
PrintPass Tickets
My PrintPass instructions did not arrive in my email, but I have a confirmation receipt.
Simply contact Pipeline Ticketing at (785) 749-3434, 10am-6pm CST, Mon-Fri
or email info@CrossroadsKC.com to troubleshoot your ticket order.
My PrintPass did not print correctly, can I print again?
If you are still having troubles printing at home, contact Pipeline Ticketing at (785) 749-3434, 10am-6pm CST, Mon-Fri or email info@CrossroadsKC.com
It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.
Venue and Concert Questions
How do I get to CrossroadsKC? Where do I park? Is there Re-Entry?
Click here for more information about CrossroadsKC.
What time are Doors? When does music start? Are lawn chairs allowed?
Check our Calendar for specific concert information.
What if it rains during a concert? What if it is crazy hot outside?
Your safety is our number one concern: we reserve the right to limit or cancel music during inclement weather.
What is your refund policy?
Full refunds are issued if there is an artist cancellation. Often times we reschedule the artist, and honor your original ticket.






