417 E 18th St, Kansas City, MO 64108
Monday - Friday 11am-4pm - (785)749-3434

Tickets

Click here to Buy Tickets!

What’s the difference between GA, Bleachers and VIP?

CrossroadsKC Venue Map

 

 

Venue Map

 

 

 

General Admission (GA)

 

EN20110707_0002Bleachers

 

IMG_7891VIP

 

Click here to Buy Tickets!

 

Common Ticket Questions

Click on each of the questions below.

Where can I buy tickets?

There are 4 different ways to purchase:

1 – Online

Buy Online 24 hours a day

2 – Over the Phone

Call Pipeline Ticketing
(785) 749-3434, 11am-4pm, Monday-Friday

3 – At the Box Office

CrossroadsKC Venue MapThe CrossroadsKC Box Office is located on the west side of the venue and is open on concerts nights ONLY.

Buy tickets when you get to the venue.*
Box Office is open ~5pm-10pm on concert nights.
*assuming tickets are not Sold Out

Fees: No extra charges or fees!

Accepts: Cash or Credit.

 

 

 

4 – At Local Ticket Outlets

Save money, support a local business, and walk out with tickets in hand!

Grinders OutsideGrinders or Grinders West
417 E. 18th Street
Kansas City, MO 64108
Open Daily: 11am-1am, Sundays: 12-12

Fee: $2.00 Outlet Commission per ticket

Accepts: Cash or credit. GA tickets only.

 

The BottleneckThe Bottleneck
737 New Hampshire
Lawrence, KS 66044
Open Daily: 3pm-1am

Fee: $1.00 Outlet Commission per ticket

Ticket type: GA tickets only. Cash only.

 

What is your age policy?

The majority of our concerts are All Ages, however, it is always best to check our Calendar for official concert info.

Are children free?

Children ages 2 and younger are admitted for free when accompanied with a paying adult. Limit 2 children per adult.

All ages, from 3 to 103, require a paid admission ticket.

 

Purchasing Tickets

How can I have my tickets delivered?

When purchasing online or over the phone, you can choose from the following shipping options:

PrintPass

  • Delivered by: Email
  • Cost:$1.00 per ticket

Mail

  • Delivered by: USPS snail mail
  • Cost: $1.50 per order

Will Call

  • Tickets are not delivered, instead you pick them up from Will Call at the Box Office on the concert night.
  • Cost: Free!

Psst! Save money at a Local Outlet and walk out with tickets in hand!

Grinders OutsideGrinders or Grinders West
417 E. 18th Street
Kansas City, MO 64108
Open Daily: 11am-1am, Sundays: 12-12

Fee: $2.00 Outlet Commission per ticket

Ticket type: GA tickets only. Cash or credit.

 

The BottleneckThe Bottleneck
737 New Hampshire
Lawrence, KS 66044
Open Daily: 3pm-1am

Fee: $1.00 Outlet Commission per ticket

Ticket type: GA tickets only. Cash Only.

 

I found tickets on Ebay, should I buy them?

Buyer Beware when purchasing tickets through private sellers such as Ebay, Craigslist, StubHub, Facebook, etc.

CrossroadsKC cannot guarantee tickets purchased through these parties.

Can I buy Season Tickets?

Yes! CrossroadsKC is pleased to offer a very limited number of Season Tickets for the 2014 season.

Learn more about Season Tickets!

What is your refund policy?

ALL SALES ARE FINAL. NO REFUNDS or EXCHANGES for ANY REASON.

Full refunds are issued if there is an artist cancellation. Often times we reschedule the artist, and honor your original ticket.

It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.

Simply visit our Box Office, and the Box Office staff can help you with any and all ticket problems.

 

Ticket Orders

I never received confirmation of my ticket order…

Your order may not have completed successfully… oops!

Contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Mon-Fri or email info@CrossroadsKC.com before attempting another purchase.

I have questions about my ticket purchase.

Contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Mon-Fri
or email info@CrossroadsKC.com

Someone stole my tickets, I lost my tickets, what do I do?

For stolen tickets: First, file a police report; then contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Mon-Fri
or email info@CrossroadsKC.com and have a scanned or electronic copy of the police report ready. For lost tickets: Lost or damaged tickets will not be reissued. This policy is strictly enforced.

I still have not received my tickets, what should I do?

Contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Mon-Fri
or email info@CrossroadsKC.com

What is your refund policy?

ALL SALES ARE FINAL. NO REFUNDS or EXCHANGES for ANY REASON.

Full refunds are issued if there is an artist cancellation. Often times we reschedule the artist, and honor your original ticket.

It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.

Simply visit our Box Office, and the Box Office staff can help you with any and all ticket problems.

 

PrintPass Tickets

My PrintPass instructions did not arrive in my email, but I have a confirmation receipt.

First, remain calm. Did you check your spam/junk folder? If your PrintPasses are not there either, do not fret as you have an order confirmation. Do not purchase new tickets, you will not be refunded for making multiple orders.

Simply contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Mon-Fri
or email info@CrossroadsKC.com to troubleshoot your ticket order.

My PrintPass did not print correctly, can I print again?

Yes. You can access your PrintPasses up to five times. But before trying to print again, check that you have enough ink in your printer and the latest Adobe PDF reader.

If you are still having troubles printing at home, contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Mon-Fri or email info@CrossroadsKC.com

It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.

Simply visit our Box Office, and the Box Office staff can help you with any and all ticket problems.

 

Venue and Concert Questions

How do I get to CrossroadsKC? Where do I park? Is there Re-Entry?

Visit our complete FAQ which includes directions, parking information and other useful knowledge.

Click here for more information about CrossroadsKC.

What time are Doors? When does music start? Are lawn chairs allowed?

All acts, times and policies vary for each concert.

Check our Calendar for specific concert information.

What if it rains during a concert? What if it is crazy hot outside?

CrossroadsKC is an outdoor venue, and all concerts are Rain or Shine. This includes everything from Drizzling & Raining to 100 Degrees & Sunny. The show will go on, and please understand that we may have to adjust music times to let the weather pass. Bring a poncho and come prepared if it calls for rain; re-entry is not allowed even during a rainstorm.

Your safety is our number one concern: we reserve the right to limit or cancel music during inclement weather.

What is your refund policy?

ALL SALES ARE FINAL. NO REFUNDS or EXCHANGES for ANY REASON.

Full refunds are issued if there is an artist cancellation. Often times we reschedule the artist, and honor your original ticket.

It’s the night of the concert, and I can’t get a hold of Pipeline Ticketing.

Simply visit our Box Office, and the Box Office staff can help you with any and all ticket problems.